“Think K. Dolphin” Has 13 years experience and is looking for a new role as a Lean Transformation Coach and Facilitator in Seattle, WA or Remote.

I work with people at every level of organizations in knowledge work and service work—large and small, corporate and government—to develop a culture of continuous improvement. My first touch with a group is to organize them around fixing their biggest performance problems directly and promptly. The goal is that, after I leave, systems and habits for continuous improvement we've practiced together become routine.


  • Has 13 years experience in field
  • Most recent title is Senior Consultant
  • Works Local or Remote
  • Works in US/Pacific time zone when working remotely
  • Held a Senior Level role in a company 1-10 people
  • Mostly works in companies 1-10 people
  • One or more companies is well known in its industry
  • Played a material role in the beginnings of one or more companies

Notable Projects

  • Lean improvement events—over 30 in the last 2 years; choreography, facilitation, and coaching toward real, lasting improvements.
  • Developed and deliver a comprehensive Lean curriculum for knowledge and service work in large organizations.
  • Proudest accomplishment: lean thinking to help a child welfare office improve its emergency response systems in a way that helps children.

Ideal Company

I love supporting people who are doing important work in complex domains. An important indicator: executive commitment to continuous improvement and the idea of improving performance for the customer by developing the skills and authority of staff.


Lean Continuous Improvement Coaching consulting Training measurement sense making keeping it simple