“Positive K. Crested” Has 6 years experience and is looking for a new role as a Customer Success (or Customer Education) Coordinator/Director in Portland, OR, Salem, OR, or Remote.

I have worked for six years in higher education and am looking to pivot my career. I have a strong understanding of organizational behavior, building outcomes, and developing new strategies or structures. Almost every role I have held has been a new role within the organization - I can handle change, creating processes and managing multiple big projects at once.

I would be great in a new role OR in a role that already exists where you want to see change and growth.

Building relationships to help others grow, developing community, providing support to navigate problems and telling the stories that come out of those activities are my highest values.


  • Has 6 years experience in field
  • Most recent title is Student Success and Retention Coordinator
  • Works Local or Remote
  • Works in US/Pacific time zone when working remotely
  • Held a Staff Level role in a company 500+ people
  • One or more companies is well known in its industry
  • Primarily works full-time roles

Notable Projects

  • Developing and managing a department-wide student-led peer mentor program
  • Creating a culture of community through quarterly events, attended by over 200 folks
  • Building a strong system of data analytics to better understand why students are not being retained and provide support for success.

Ideal Company

I am looking for a community-driven organization that seeks to solve problems and make processes easier by building relationships. It is important to me that I am able to be excited about my work, accomplish my tasks, and not be tied to doing them at all hours of the night.


B.A. English (Creative Writing), M.S. Educational Leadership