“Mercy K. Ram” Has 3 years experience and is looking for a new role as a Product Manager in Washington, DC or Remote.

I help business people make good technical decisions, and help technical people make good business decisions. This comes down to finding the right balance of user experience, client expectations, and your own goals - and then expressing that balance in good products and features that are supported by strong design, clear marketing, and good instrumentation.

My main daily tools include R, SQL, and GitHub. I've used a wide range of design and business tools, and am familiar with a variety of technologies up and down the stack.


  • Has 3 years experience in field
  • Most recent title is Director of Operations
  • Works Local or Remote
  • Works in US/Eastern time zone when working remotely
  • Held a Director Level role in a company 1-10 people
  • One or more companies is well known in its industry
  • Primarily works full-time roles

Notable Projects

  • Increased baseline use, depth of visit, and repeat visits in a premium product experience by redesigning it around focused CTAs.
  • Repaired relationships with several thousand users inadvertently denied premium service access, after finding data that revealed the issue.
  • Pioneered company's first meaningful data-driven strategy after creating a fully-instrumented analytics system.

Ideal Company

A mid-sized company or mid-stage startup where roles exist that balance generalist foundations with specialist duties.


JavaScript project management Partnerships analytics cross-functional html SQL css feature prioritization Growth inclusion product life cycle engagement retention product marketing product research designing product strategy user experience business intelligence Presenting writing A/B Testing user-facing product tour Operations Rstudio Automation Data R product owner Excel data analyst business acumen Back-End Agile product vision product product leadership relationships revenue Training diversity product management empathy analysis Strategy Marketing public speaking Front-End Research facilitation Data Visualization optimization prioritization collaboration Communication